We want you to love your purchase, but if you’re not completely satisfied, we’re here to help. Please read our return and exchange policy below for details.
Returns:
Items are eligible for return within 30 days of purchase. To qualify, items must be unworn, unwashed, and in original condition with all tags attached.
Refunds will be issued to the original payment method once the return is processed. Please allow up to 7 business days for your refund to appear after the return is approved.
Exchanges:
We accept exchanges within 30 days of purchase for items in original condition. If you wish to exchange an item for a different size or color, please contact us to reserve the item before sending it back.
Exchanges are subject to availability. If the item you want is unavailable, we will process a refund instead.
Return Process:
Contact our customer service team at [email protected] or call us at +1 (123) 456-7890 to initiate a return or exchange.
Once approved, you will receive instructions on how to return your item.
Pack the item securely, including your order number and return form, and ship it back to the address provided.
Return Shipping:
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.
In the case of a defective or incorrect item, we will cover the return shipping cost.
Non-Returnable Items:
Final sale items, gift cards, and personal items (such as underwear) are not eligible for return or exchange.
Contact Us:
If you have any questions or need assistance with your return or exchange, please reach out to us at [email protected] or call +1 (123) 456-7890.
Thank you for shopping with us, and we look forward to making sure you’re satisfied with your purchase!